Frequently asked questions
When I click the "book now" button, is my booking made?
No, it is not.
I have a booking, but for personal reasons I must change or cancel. Is that possible ?
Yes, it is.
You can cancel a booking up to 48 hrs before the pickup date. If you have paid for the booking, you will be refunded in full. After the 48 hr period we will have to deduct 30€ for cancelation fees and refund the rest.
You can change car model at no extra cost, or car group paying only the difference in the rental price, but you can only choose what is available at the time.
I forgot to cancel the booking on time. Do I get my money back?
We are sorry, but no.